At AKTIV we like clarity. That is why you pay no shipping costs on orders over €100 .

We believe that online shopping should be simple and transparent — no hidden fees or surprises at checkout. If your order is under €100, we’ll charge a flat low shipping rate, so you always know where you stand.

This way you can enjoy a carefree shopping experience and order your favorite products with peace of mind.

At AKTIV you always have at least 14 days to evaluate your purchase.

We select our products with care and attention to quality, so that you get a 100% guarantee for a good purchase.

If the product does not meet your expectations, you can easily return it. We will make sure that you get your money back quickly and without any hassle.

This means you can shop with confidence and without risk at AKTIV, because we guarantee the quality of our products.

At AKTIV we believe it is important that our customers always feel heard and helped.

That's why our customer service is available 24 hours a day, 7 days a week. Whether you have questions about an order, want to receive product information, or need help with a return, our expert team is always ready to help.

We aim to respond to your message within 24 hours, so you never have to wait long.

This way we ensure a fast, personal and reliable service, so that you can shop at AKTIV with peace of mind.